GOProTech Refund Policy
Last Updated
08/12/2025
1. Overview
GOProTech strives to provide high-quality financial education and consulting services. This Refund Policy explains the circumstances under which refunds may be issued for paid services.
2. Payment Processing
All payments are processed securely through third-party payment providers such as GCash. GOProTech does not store your payment information.
3. Refund Eligibility
Refunds may be considered under the following circumstances:
If GOProTech cancels a course or consultation session.
If there is a technical issue on our side that prevents access to the purchased service.
If the service delivered is materially different from the description provided.
Refunds will not be granted for:
If GOProTech cancels a course or consultation session.
If there is a technical issue on our side that prevents access to the purchased service.
If the service delivered is materially different from the description provided.
4. Refund Request Procedure
To request a refund, please contact us within 7 calendar days from the date of purchase at go@protech.solutions with your purchase details and reason for the request.
We will review the request and respond within 5 business days. Approved refunds will be processed via the original payment method.
5. Cancellation and Rescheduling
If you need to cancel or reschedule a consultation session, please notify us at least 24 hours in advance to avoid forfeiting the session fee.
6. Changes to the Refund Policy
GOProTech reserves the right to update this Refund Policy at any time. Updates will be posted on our website and notified to users where appropriate.